THE HYPERBLADE COMMITMENTS
COMMITMENT N°1: A SATISFACTION OR REFUND POLICY
Because you have the right to change your mind, and your satisfaction remains our priority at all times. You have 30 calendar days to change your mind and get a full refund of your order. Simply send us an email and we shall revert back to you at the earliest with the details of return shipping process.
COMMITMENT N°2: A PERMANENT CONTACT
In order that you can get answers to your questions at any time, we have set up the ticketing system Zendesk and a contact form . This way you can contact us easily and at any time. A member of our team will answer you within 24 working hours!
COMMITMENT N°3: SECURE PAYMENTS, PROTECTED DATA
We work with the most reliable payment providers on the market: Stripe and PayPal. We guarantee that your payments are 100% secured by the SSL protocol, as indicated by the small padlock located in the address bar of your browser, we protect your payments and your data!
COMMITMENT N°4: UNPRECEDENTED QUALITY
Quality is the number one criterion. Every day, our experts design and test our products to meet the requirements of our most demanding customers.
COMMITMENT NO. 5: ORDERS PROCESSED WITHIN 72 HOURS
We know how important speed of delivery and order processing is to our customers. That's why we are committed to processing all your orders within 72 business hours so that they reach you as quickly as possible. As soon as your orders are shipped, you will receive a tracking number and the delivery time of your order which will allow you to follow it from end to end!